Report A Bug


Found a problem with @QuotePlus? Received an Error or a Program Alert? We appreciate your letting us know about it.



To report a bug, please take a moment to fill out the on-line Bug Report Form below, and we will contact you promptly. Keep in mind that the more details you give us regarding the problem, the easier it will be for us to find a solution.


    Name:
    Company:
    Phone:
    E-mail:
    Contact me by: Telephone E-Mail
    Detailed description of the problem, including:
    • what happened;
    • what you where doing when it happened;
    • can you make it happen again;
    • can you make it happen on other workstations; and
    • anything that you can tell us to help us reproduce this bug.

Note that if you are reporting a Program Alert, above, we also need the following information:

    Error:
    Routine:
    Line:
This information must be provided from the first Program Alert you receive. This is because any subsequent errors are caused by the first error, so only the first error tells us what we need to know. In addition, the Error, Routine and Line information needs to be both complete and exact, or we will be unable to diagnose the problem.


                  

 
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