Software Support

System running slow?

Got a lot of popups or suspect you might have a virus?

Need a new system optimized?

Applications not working properly?

Hero Data Services has spent a lot of years troubleshooting operating systems and software applications of all kinds. We've seen the good, the bad, and the ugly, and cleaned them all up.

Ever had your machine contract a virus and been told by a technician some variation of 'Sorry, we have to reload it'? Well, Hero Data Services can clean the worst adware, malware, viruses, worms, root kits, etc. and we rarely have to reload the machine – this saves you down time and the effort of having to reload all your applications and data and set everything up again.

Also, most people don't realize that when you deploy a new system, it's not configured for best performance right out of the box – we know the settings and tricks to optimize that new unit and make it perform like you expect it to.

When applications you've been using suddenly stop working, we can come to the rescue and get it working again. Hero Data services can troubleshoot everything from Outlook issues to browser compatibility to drivers, and more, and we can do it all remotely over the Internet.

Testimonials

06/27/2017
Mark,
I wanted to take a moment and let you know how much we here at Tempco, value and appreciate you and your team. Your service has made our day to day work easier, whether it be work orders, invoicing, inventory, or exporting to Quickbooks.
more...

06/21/2017
"Your're teaching an old dog new tricks!" James Hinkle
Hinkle Construction Services

"Will/Hero Data has done an outstanding job exporting all data and building the stand alone “History Viewer” for our company. Hero Data was recommended to us by ADP in 2005 and has done several projects through the years." more...

10/17/2013
"My name is Becky Stutts and I am the office manager for ABS Insulating, Inc at Matthews, NC. I have been employed with ABS for approximtely 10 years. Within the first few days of my employment with ABS, I was instructed that our operating program was Quote Plus 32" more...

10/03/2013
"Over the last 5 years our business has dramatically increased. We were operating using hand written proposals, work tickets, scheduling, and manual entry into our accounting system." more...

09/11/2013
"Eastern Insulation has been working with Hero Data for over 10 years. Mark and his team have become an extremely important resource for our company." more...

09/17/2010
"I am never using your competitor again, didn't know about you guys until this deal. You are so much friendlier to the clientele." more...

08/06/2010
" Hero Data Services continuously provides an unmatched level of customer service. Our office relies on them for many services from general IT work and website maintenance to our software platform, Quote Plus. " more...

"would like to offer my personal recommendation for Hero Data Services, our computer and website support company for the last fifteen years. " more...

Stay Connected

86 Morgan Parkway
Amherst, NY 14221
USA

Phone: (716) 833-1685
Fax: (716) 833-1685
info@herodata.com

Our Commitment

We strive to deliver a level of service that exceeds the expectations of our customers.

If you have any questions about our products or services, please do not hesitate to contact us. We have friendly, knowledgeable representatives available seven days a week to assist you.